Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,Is it possible to preserve 4-digits dialing to remote site while it is in SRST mode? Here is the scenario:1. Central location with CallManagers and phones.2. Remote location connected by MAN with a single link. 3. During normal operations all ...
Hi,Is it any way to conference certain party into an existing call with one or two button clicks? Let me explain what I'm trying to achieve.We are testing a "LiveRecord" feature in Cisco Unity. It works great. But to turn on a recording, person shoul...
Is it possible to install a Cisco Unity Express on another type of module for Lab purposes (for example, on NM-IDS or NM-NAM)? The hardware is exactly the same, and there is no way to say, what module it is without looking at the front plate. The onl...
Hi,Is it any alternative to Cisco IP Communicator? I know there are SIP soft phones available, but what about SCCP or MGCP? Any software clients which may query a Corporate Directory on the CallManager?Sincerely,Mike
Silly question. How to access Web Publications on NAM modules? I found everything how to "configure" web publications, but what URL users should go to access reports or monitoring without login?
Some time ago, when you set port to "shutdown" mode, port was lit orange. And I think it still works on some ports on Nexus. However does not work on Catalyst 3750X (where I need it most).
There are a few products that allow using PC or cell phone headsets with some Cisco phones. For example:
http://www.headsetadapter.com/cisco-phones.html
http://amzn.to/1scongt
http://amzn.to/1WPBYqj
Hi,Make sure your headset is not paired with some other devices. For example, with your cell phone. Most headsets are capable to pair with one deveice at the time, so, you may need to disable your Bluetooth on your cell phone (or, for example, your P...
Hi,It sounds more like training or organizational issue. If agents do it accidentally, usually this behavior disappeas in a couple of days (if agents were using other phones). And if they do it on-purpose, then supervisors should take care for this i...
Hi,First of all - Cisco 7911 has no headset functionality. So, the only option to connect a headset - replace a handset with a headset (most likely with an external amplifier / switch). And your client still need to operate a handset to answer a call...
