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Hi Team,One of my customer is experiencing a TSP crash intermittently. Customer is using Cisco Attendant Console standard for the calls and it freezes .ACS version : 10.5.2.5(0)TSP product version: 8.5Below is the tsp log output:09:00:28.384 HDR...
Hi Team,For our application, we use jabber web sdk for getting the presence/contacts status of a particular user. Recently, for one of the use cases, we need to use UPN instead of SAMaccountName for the users. We are able to login successfully using...
Hi Team,Is there a way to register Jabber SDK connected via internet on VCS-E/Expressway with MRA option available?I am unable to find a documentation related to registration.Please advise.Regards,Jayant
Hi Team, Is mediasense capable of recording video conferencing session? We use direct recording by dialling into mediasense number. If not, please advise which is the right solution for recording a video conference call? Regards,Jayant
Hi Team,We are facing a strange issue while using REST API to start recording. Accidentally we used our recording profile directory number instead of IP phone DN in the "deviceRef" field. Due to this, when we login to mediasense search and play, it g...
Thanks for the response David.The versions are:Version of console 10.6.0.1872CUCM version : 10.5.2.12900-3However the product version for the TSP shows 8.50.000 in the properties file. Looks like it could be the issue. Image below:
Hey David,Thats a great news. I shall surely enroll for the EAP program. Do we have an EFT release to test it out? I am working on a project in which it's critical to have jabber sdk on vcs-e soon.Thanks for your resopnse.Regards,Jayant
Hi Manish,Since we are not using Unified border element and its a direct recording ( media forking from an IP phone) , looks like we cannot do video conference recording. Is there any other Cisco product which can do video conference recording? i cam...
Hi David,Based on the suggestion we tried following:1. Using strophe.js unable to connect with the cups server , always we get the response as connecting , there is no response from our cups server after that . is there any other approach to achieve...
