Hi Team,One of my customer is experiencing a TSP crash intermittently. Customer is using Cisco Attendant Console standard for the calls and it freezes .ACS version :  10.5.2.5(0)TSP product version: 8.5Below is the tsp log output:09:00:28.384 HDR...

Hi Team,For our application, we use jabber web sdk for getting the presence/contacts status of a particular user. Recently, for one of the use cases, we need to use UPN instead of SAMaccountName for the users. We are able to login successfully  using...

Hi Team,Is there a way to register Jabber SDK connected via internet on VCS-E/Expressway with MRA option available?I am unable to find a documentation related to registration.Please advise.Regards,Jayant

Hi Team, Is mediasense capable of recording video conferencing session? We use direct recording by dialling into mediasense number. If not, please advise which is the right solution for recording a video conference call? Regards,Jayant

Hi Team,We are facing a strange issue while using REST API to start recording. Accidentally we used our recording profile directory number instead of IP phone DN in the "deviceRef" field. Due to this, when we login to mediasense search and play, it g...