IN CUCM 7 and up, you should be able to do this by first deleting the service, edit the SQL statement that restores it (SQL statements are in the release notes, search "telecaster"), then finally paste the edited SQL statement back in to the publisher via SSH. For example: run sql insert into telecasterservice (pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority) values('0061bdd2-26c0-46a4-98a3-48a6878edf53','Received Calls','Received Calls','Received Calls','Application:Cisco/ReceivedCalls',1,'t',2) Note the "2" at the end. The "2" represents the order in the list. Make your edit, to say "3" run sql insert into telecasterservice (pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority) values('0061bdd2-26c0-46a4-98a3-48a6878edf53','Received Calls','Received Calls','Received Calls','Application:Cisco/ReceivedCalls',1,'t',3) HTH
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