Hi all,Is it possible for the supervisor to import contacts to a campaign defined in UCCX 8.5Su3. If so, how?I tried to do with associating the relevant CSQs to the supervisor's team, however the CCX admin under the supervisor login doesn't show the ...

Hi All.I am configuring outbound(preview) campaigns on UCCX 8.5SU3. Once the campain is done, is there any defult report in which I can see the status of each contact of the campaign such as successful, not dialed yet, invalid number etc?Many thanks ...

Hi All, One of our cx wants to limit the login scope of EM( CUCM - 8.6) such that specific set of users can use EM serivice only with defined set of phones. As an example,  users belonging to specific departmmet/business unit should only be able to l...

Hi All,By default CUC plays the following message after the caller records the message and press # to mark the end of message."To send this messaage press 1, to play your message press 3, and so on...."Is there anyway, I can remove this default promp...