Hey guys, I'm looking to get some assistance setting up a script for our sales and support group. There is one main dial in number, but two CSQ's (one for Sales and the other for Support).

With Call Manager 7, I can't figure out how to import CDR records cleanly into SQL 2005 database. The "INTEGER" fields are causing the import to fail. I would like to be able to seach the database like on CCM 4.x. Anyone have any thoughts or stored p...

We recently upgraded from CUCM 4.x to CUCM 7.x. When booting up phones that were previously registered with CUCM 4.x, the phone sits at "Configuring IP".This was a migration from 4.x, so all IP address schemes are the same. The phones are getting the...

If you do not use DMA, is there a way to bring over speed dials, fastdials from CCM4.1 to CUCM7.0 using BAT? I've done the DMA from CM4 and applied the DMA to the install of CM7. Since we are still in the testing process of CM7, changes to users fast...

Does anyone know of an upgrade patch from IPCC Express 4.0(5)? We are in the process of upgrading Call Manager from 4.1(3) to 6.1. I notice IPCC 5.x and 7.x are supported but did not see a clear upgrade path in the documentation. If anyone has any ad...