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Hello all,
I am struggling to find the latest status on jabber client support in SRST mode. I can found every information cisco web site (sometimes it is supported for voice basic features without access to IM & P server, sometimes it is mandatory t...
Hello,
my customer wants to use Unity AA feature as an IVR prior routing calls to Call Center.
In the automated attendant, one of the choice of caller need to route the call to a PSTN number. How to achieve this?
1. route to an internal dummy number...
hello gents,
I have a central cluster and remote sites with local voice gateway and PSTN. Each site has its own MoH audio source and I need to display locally from the router the audio source (mainly to PSTN routers).
Here is a sample of what I need...
Hello all,
On Unity Connection 10, I want to create an automated attendant in Canada with both languages: french and english. 1 DDI is used to reach the Call Handler and I have a first prompt saying: for English, press 1, for French, press 2.
then, ...
Hello all, I have a VG224 with 20 analogue phones and want to have 10 of them secure in SRST mode. Is it possible to select which analogue phones will be supported in fallback mode?It will allow me to only order 10 SRST licenses. Thanks for your answ...
ok.
Transfer to Alternate Contact Number—Connection transfers the call to the phone number that you specify in the Extension field, for example to a mobile phone or other external number. You can also specify whether Connection transfers the call b...
ok, if I well understand, when caller type 2, I configure the call handler to forward call to my PSTN number but it may have an issue has my voice mail port CSS is not allowed to dial PSTN. So need also to add specific route in CUCM to include in VM ...
