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Sharleen Suarez
‎10-06-2017

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Member since ‎05-06-2009
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Cisco Certified Network Associate Data Center (CCNA Data Center)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Can it also monitor H323 E1

Created by in Collaboration, Voice and Video Documents
11-23-2015
11-23-2015
Can it also monitor H323 E1 R2 trunk?

Thank you!

Created by in Contact Center
07-15-2015
07-15-2015
Thank you!

The server software license

Created by in Contact Center
07-14-2015
07-14-2015
The server software license does not have any cost, right? Only the HA license.

Hello Jonathan!Will I still

Created by in Contact Center
09-09-2014
09-09-2014
Hello Jonathan!Will I still need a SIP GW for agent-based Predictive outbound dialer?Thanks!

Hi David, Thanks for this.

Created by in Contact Center
03-24-2014
03-24-2014
Hi David, Thanks for this. Can you elaborate more on "build your own report"? Is this the same as ha...

CVP Reports for Menu

Created by in Contact Center
03-24-2014
03-24-2014
Is there a specific report for CVP in CUIC that can display counts on frequently-accessed CVP menu?E...

Question on AQM

Created by in Unified Communications Infrastructure
03-23-2012
03-23-2012
Can a Supervisor view the screen recording before it will be uploaded to the AQM server?

AQM in MCS7816-I5

Created by in Contact Center
01-24-2012
01-24-2012
Hi,Is it possible to install Advanced Quality Manager on an MCS7816-I5 server?The data sheet of AQM ...

Cisco Jabber IM for iPhone is here!

Created by in Collaboration Applications
11-07-2011
11-07-2011
Hi!We've already installed Jabber for iPhone and Jabber for BB but there's no tap to call or tap to ...

Cisco Unified CM Assistant (IPMA) Compatibility

Created by in Unified Communications Infrastructure
11-02-2011
11-02-2011
Hi,We have the same issue in one of our client, they purchased 9900 for the Managers and 7942 for th...

MeetingPlace 8.5

Created by in Unified Communications Infrastructure
08-10-2011
08-10-2011
Hi,The data sheet is 8.0, do you have data sheet for 8.5?Regards,Sharleen

MeetingPlace 8.5

Created by in Unified Communications Infrastructure
08-10-2011
08-10-2011
How about video conferencing with the participants located in different sites connected by a WAN?

MeetingPlace 8.5

Created by in Unified Communications Infrastructure
08-10-2011
08-10-2011
Hi,Can meetingplace 8.5 do local web conferencing? Where can I find data sheet for this?Thanks,Sharl...

wireless capability of DMP 4400

Created by in Unified Communications Infrastructure
12-20-2010
12-20-2010
I read that wireless connection between DMP and DMM is possible but only with DMP4400G with 5.2 firm...

ata187 on CUCM 7.0.2

Created by in Unified Communications Infrastructure
10-19-2010
10-19-2010
The replacement for ATA186 is the ATA187 and it runs on SIP, it is said in the data sheet that it wi...
Public Statistics
Date Registered ‎05-06-2009 09:50 PM
Date Last Visited ‎10-06-2017 04:48 AM
Total Messages Posted 39