Hi All, hope you can assist.
I've seen a lot of posts around this particular issue.
A lot of my agents are describing an issue where an inbound call connects to an agent, the agent connects, agent hears silence and then the call drops. Another ex...
Hi All,
Inbound calls to my gateway are not working. I ran a debug Q931 and receive an error: Cause i = 0x8083 - No route to destination
I've checked the SIP binding, significant digits on gateway has been set to 'All'. Inbound CSS is set in accord...
Hi All,
Was hoping you could assist. The company I recently joined uses contact centre, consisting of 150 agents. Most agents use an 8865 that connects directly to an access switch and registers to CUCM via a WAN link, so all fairly standard.
How...
Dear All,
I need to upgrade the firmware for our 8851 phones to the latest release of 11.0(1) (from version 10-3-1-20)
Do I need to upgrade the device pack to the latest version for CUCM 10.5.2 in order to use V11.0(1) for the 8851 phones? Or can I...
Hi All, I was hoping some of you could assist me with an Etherchannel issue that I encountered when connecting 2 * 1 GB lacp bundled ports from a Cisco 6513 to an F5 load balancing appliance. Details of Equipment:Cisco 6513Version: sup-bootflash:s720...
