Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi guys,
I have UCCX (version 8.5.2) + WFM and the calabrio plugin installed on each agent computer.
I cannot see some calls on the dashboard of the WFM .
Do you know if a copy of the recorded call is saved on the local computer after the call?
Hi guys, one of my customers got a CME 10.5 setup on a router 2911 with extension mobility enable.I've noticed that when I reboot the router the system automtically logs out all the users and I have to perform a manual login. How can avoid it and kee...
How can I delete a recording call in Media Sense (version is 10.5)?I'm able to search and play recording calls in Media Sense Search and Play but I'd like also to delete some of the recording calls. Any ideas?
The system has already the integration to Exchange but I don't know where I can enable/disable to send the voice message to the mail on every single subscriber...
Sorry,this is the right conf:voice register pool 1 id mac 2C36.F858.E59E type ATA-187 number 1 dn 1 codec g711ulaw!voice register pool 2 id mac 36F8.58E5.9E01 type ATA-187 number 1 dn 2 codec g711ulaw!2901#show voice register pool all briefPool ID ...
I can configure only one authentication per-time under sip-ua, it works only one number!If I try to configure the second number, it takes the place of first number.sip-ua credentials username 6051098xxx password xxxx realm voip2.voipvox.it credential...
