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I have several Jabber Mac users who don't have phone services today. Windows users are fine. Attached is a trouble report from a Mac user. Any help is appreciated. Thanks, Beth
We are running CallManger version 7.1.5.33050-1. We have run into bug CSCtj50884, Tomcat - java.lang.OutOfMemoryError due to large number of RTMT requests. We have not been able to identify the culpret yet so we have decided to restart the Tomcat s...
I have a continuous meeting that has secured attendance limited to "invite profile users". I would like to invite more users. I see that I can add participants. If I add a participant are they added as an invitee for future joining of this secured...
I would like to change the MeetingPlace 7.1 main menu prompt. I just need to remove the "To reach an assistant", "Press 0" and "Then press #" prompts at the end of the main menu prompt, we have no assistant. I see that it is series of .wav files, c...
Greetings,How do I place the audio blade off line?I am upgrading my development MeetingPlace servers to from v7.0 to v7.1. I have upgraded the application and web server. Reading the documentation states to take the audio blade off line but I don't...
Per Cisco TAC I restarted our CallManager servers and that fixed the issue. We did a capture and found out that CallManager was not responding to Jabber in a timely manner. Windows kept trying to connect while Macs gave up. Thanks TAC!
Thanks Jacob,I was able to find the prompt numbers and where they are stored. What I was hoping was to just truncate the main prompt and comment out or remove 433, 42 and 1739. Can I do that?thanks,Beth
Hi Brad,Thanks for the response. I was working with TAC and that is what we did this morning and we have not had any problems since. Funny we did reboot the servers last night (which essentially restarts the Connection File Syncer service) and that...
