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Hello
I'm creating finesse chat widget for agent to agent chat using finesse js API. I want agent status to show in agent list (online / offline).
I want to know how can I detect if some agent is logged out or logged in. Is there is any thing simila...
i have a query that i had configured my gadget but i am stuck at one place.While configuring the .xml file it has a script type which says you have to enter server host name. what is that script type ? what i have to enter at that place. Reference is...
Hi,we have CUCM 8.0.3 installaed. jabber is working fine but we are not able to share desktop. according to documents it's cmterm-bfcp-e.8-6-2.cop.sgn file need to be added on CUCM 8.6.2 or higher but documents does not tells anything obout the lower...
Hi All,Recently we have received a license file from cisco as one of our customer has requested the Jabber for thier working enviorment.They will use jabber for thier windows based desktop clients, for android phone, iPhones, iPad and Blackberry.Cust...
I have a wireless network with WLC and WCS and ACS integrated for user authentication.Web login has been enabled on the WLC and authentication of Username is done through ACS.Q1. For specific SSID (TEST) specific username (Tom) is used for authentica...
Hello all,My SSM Module is in unresponsive state now how can i reimage it bcoz its not accepting ip address .Is there is any to assign ip address to SSM Module while its in unresponsive state ????????
HIRemember that Android is working fine with Public IP, in same sanerio. Secondly there is no routing issue outside the WLC because other clients, like Laptops, Blackberry, e-book, etc are working smoothly.RegardsSajjad Sherazi