I am trying to setup a new 860 webex phone and when I try to add my directory number to the new 860 device in UCM it states that shared lines are not supported?

We are still having the issue of when a 88XX series phone is running in enhanced mode instead of session line mode we are not seeing the calling number only the name. Our current firmware is 12-8-1-0201-486. I noticed that is stated the status as fix...

I am having a problem uploading announcments in unified communications manager 9.1 for hunt group queue's. I keep getting the following message.The .wav file could not be translated by the Audio Translator Application.I have made sure that the announ...

I have been trying to upload announcements in communications manager 9 and keep getting the following message.The .wav file could not be translated by the Audio Translator Application.I made sure the annoucement is 16 bit PCM and sampling rate 44.1 K...