Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We're having some problems with our backups over SFTP and also when trying to upload files to servers. We have 1 CUCM Publisher with 3 subscribers, 2 Unity Connection servers and 2 IM and Prescence servers. Currently running 10.5.2.11900-3 For the mo...
I am trying to update some of our user information by importing a CSV file. All of our users are currently synced from active directory but it is set not to pull phone numbers. I need to import phone numbers for some users via csv. Whenever I try to...
We have just migrated from ISDN30 to SIP. For the most part everything appears to work correctly however we have encountered an issue when transferring calls.
1. External call comes in to extension 3000 and caller ID is displayed correctly.
2. Exten...
Hi,
I'm trying to get international dialing working through SIP. Whenever we try and dial am international number we get a response from call manager saying "the call cannot be completed as dialed". It looks to be trying to push the call out correct...
Hi,
I was just wondering if there is any way to change / replace the audio alert for call pickup groups. Our help desk often has their call pickup group configured to use an audio and visual alert. Unfortunately we've had a few users complain that t...
Thanks for the reply. I’ve not tried adding it as phone 2 or 3 etc. yet so I will give that a try. What I find strange is that I can manually add a phone for an AD synced user but the same operation doesn’t work from CSV.
We have sync phones turned o...
Any more thoughts on this?
We've found with further testing that it is only the final part of the transfer where the caller ID is lost.
1. Call comes in to extension 4343 from 07786251277. External number is displayed correctly.
2. Extension 4343 an...
