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Hello all,
I've been looking into some topics about Post Call Surveys and got a pretty good idea on how to accomplish the redirect to survey scripts and all.
The one thing I'm seeing as a limitation for me is the Database integration to receive the s...
Olá!
Em um cenário de upgrade em duas fases onde na primeira será feita a instalação da nova versão na partição inativa e na segunda o switch-version, existe algum ponto de atenção a ser considerado?
I haven't done it yet. Still planning due this limitation.
But for UCCX 11.x I think the solution on the below looks a good way to do it:
https://supportforums.cisco.com/discussion/12677456/uccx-11-post-call-treatment-how-does-it-work
Hello there,So, 10.5 is out, and the Release Notes does mention Call Pickup as a feature, but I can't get it to work.Did someone else tried that?Release Notes for 10.5:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_5/rn/JABW_BK_...
Found a solution on this one?I got the same problem, and it seems it is connecting at least to authenticate users, because if I use the wrong username/password it gives me an "invalid user/password" error instead of the "unable to connect to the serv...
