Jabber for Windows Call Pickup Workaround

[noisey_uk]

Anyone know of a workaround to the lack of pickup group functionality in Jabber? Ideally I'm looking for some way of, say, entering a short code which can perform the same function as the GPickUp softkey would... The workaround I have at present is to forward unanswered calls to a hunt group containing all the other staff on broadcast... which is horrible...!

Cheers!

[noisey_uk]

J4W 10.5 was released to Early Adopters this morning - it now has pickup functionality.

[brunotakah]

Hello there,

So, 10.5 is out, and the Release Notes does mention Call Pickup as a feature, but I can't get it to work.

Did someone else tried that?

Release Notes for 10.5:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_5/rn/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5/JABW_BK_J559CFFB_00_jabber-windows-release-notes-10-5_chapter_00.html

[Kevin Przybylowski]

You have to modify the jabber config xml to enable these:

EnableCallPickup
EnableGroupCallPickup
EnableHuntGroup

[brunotakah]

Kind of obvious huh.. didn't look for new paremeters for this.

That worked out fine! Thanks!