Kartik Bhatia
Level 1
Level 1
Member since ‎02-18-2013

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  • 76 Posts
  • 5 Solutions
  • 10 Helpful votes Given
  • 19 Helpful votes Received
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UCCE 10.5The user ID I am logged in with is the same user that we used:- to join servers to the domian - so it has access to Contact Center OU- to create Root, Facility and Instance- Install ICM So why would it not let me Add & Save the Instance via ...
CVP 9 UCCE 9.0.4 I have my M,microapps configured as 1-4,,2,9,9,Y,Y and they are working fine. I am still seeing lots of _no_entry_error.wav MEDIA_FILE_NOT_FOUND & Media Fetch Errors in CVP logs for some reason. Any ideas please? Kartik Bhatia
 For microapps I simply use ip host mediaserver = CVP1 IP and ip host mediaserver-backup = CVP2 IP and set media_server var = "mediaserver" and RunExtScript failsover and sue the backup mediaserver in case of an issue.But for CVP Studio Projects, I s...
CVP 9 or above CUCM 9 or above Requirement: 1. Consultive Warm Transfer - The agents to be able to transfer calls to a a different department by dialing an internal number and wait in the queue until answered. 2. Internal - Back-office people to dia...
UCCE 9 CAD 9 I know we can remove Agent buttons from CDA -> CAD-Agent work flow -> User Interface section. How to remove buttons from CAD Supervisor toolbar please? Like Recording. If not possible, is it possible to Disable / Grey out a button. I a...
Community Statistics
Member Since ‎02-18-2013 08:40 AM
Date Last Visited ‎08-18-2017 04:27 AM
Posts 76
Total Helpful Votes Received 19
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