About Bob Fitzgerald

Bob Fitzgerald · 02-21-2023

Hello all! I was wondering if anyone else has encountered this and if they had a way around it. Our customer has deployed OBTP so that they can join a MS Teams meeting using their Board Pro. The Board Pro is "cloud-aware" and has a hybrid calendar ...

Bob Fitzgerald · 09-02-2022

Hello all! Our customer has encountered something unexpected. It seems that when a MS Surface Laptop set to its native resolution of 2256x1504 tries to share via Proximity or Webex App to a Webex Board Pro (in this instance a Board Pro 75) the Board...

Bob Fitzgerald · 03-02-2021

Hello all!I will be regenerating the TVS and IPSec certificates on a customer's CUCM tonight. This is being done on a Mixed-mode cluster with 1 Publisher and 2 Subscribers. TFTP is active on both Subscribers, not the Publisher. All "phones" (Telepre...

Bob Fitzgerald · 03-01-2021

Hello all!I'm trying to figure out if this is advisable. I have come across a situation where a mixed-mode 12.5.1 SU2 CUCM cluster has had multiple trust certificates expire either at the same time or within a short span of time. The expired certif...

Bob Fitzgerald · 02-03-2021

Hello all!Our customer is having an issue where the CUCM backup is failing when it gets to the TCT component on their second Sub. The backups are scheduled locally on the CUCM, and saved to their PCD as the SFTP. There is enough space on the PCD fo...

Bob Fitzgerald · 02-22-2023

Hi Jonathan, I wish it did, that seems to help with all kinds of frustrations. Unfortunately it stays there indefinitely.

Bob Fitzgerald · 09-07-2022

Thank you both for the replies. I agree, the best option would be to open a TAC case. Unfortunately the system is currently only under its Warranty and its support contract will not go active until the beginning of October. TAC has historically be...

Bob Fitzgerald · 12-09-2021

The PTZ 4K might be an option. It has 20x optical zoom and 12x digital zoom for a combined 240x zoom.

Bob Fitzgerald · 03-02-2021

Hi all, So in trying to make sure I have my ducks in a row I came across document ID 214231.https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214231-certificate-regeneration-process-for-cis.h...

Bob Fitzgerald · 03-02-2021

Thank you Nithin! I must have looked at those instructions 20 times. Step 3 just didn't register as a "repeat as necessary" step.

Member Since	‎04-21-2011 10:37 AM
Date Last Visited	‎06-07-2023 09:01 AM
Posts	164
Total Helpful Votes Received	29

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User Activity

OBTP join of MS Teams hitting Audio and Video Options prompt

Possible Bug - Webex Board Pro and MS Surface Laptop

regeneration of TVS and IPSec certificates on Mixed-mode 12.5.1 CUCM

Deleting multiple expired trust certs at the same time

CUCM 12.5.1 DRS backup failure at TCT component

Re: OBTP join of MS Teams hitting Audio and Video Options prompt

Re: Possible Bug - Webex Board Pro and MS Surface Laptop

Re: Camera zoom vs Maximum distance

Re: regeneration of TVS and IPSec certificates on Mixed-mode 12.5.1 CUCM

Re: Deleting multiple expired trust certs at the same time