I am trying to create a queue loop where the hold music changes each time through. I've attached a snippet of the script I have now (which is supposed to be random) and it only plays 2 of the songs and sometimes the same one back-to-back.I prefer it ...

I am running UCCX 10.5.1. I am working on a script where I wish to put hold music in a queue.I have formatted the audio file accordingly. (8bit, 8000hz, mono) and it sounds fine when I play the file itself.I wanted to simply upload that, reference th...

I am running a Cisco DX-650 with Anyconnect VPN going to an ASA. From there, the DX-650 registers with CUCM. The DX-650's call into an EX-90 telepresence.Calls in house are fine. Perfect, actually. However, through the VPN they are spotty. What I mea...