About Laurel McDargh

Laurel McDargh · 06-15-2016

We use Call Manager 10.x. We recently changed to IP Flex. Over 100 staff have their cell phones forwarded to their Cisco desk phone voicemail. Since this change to IP Flex, this feature has stopped working. Would someone have advice on how to address...

Laurel McDargh · 05-04-2016

One of our staff told me that when she calls from her Cisco 8945 phone to a cell phone number, the external person's phone shows: UNKNOWN or Restricted. I have made Desk Phone-to-Cell Phone test calls from various cell phone models and here is what...

Laurel McDargh · 12-10-2015

We upgraded our UCCX server from version 9.0.2.11002-27 to Release 10.5(1)SU1. After doing so, we lost the ability to create reports. When trying to create Reports as a user and as Administrator, we receive an error message "Access Denied". Has anyon...

Laurel McDargh · 07-31-2015

The publisher hard drive needed to be "hot swapped" due to failure. Once completed, we powered up the Call Manager through the VM. Call Manager did not come up and stopped with the following error message: kernel panic - not syncing:attempted to kil...

Laurel McDargh · 07-31-2015

The publisher hard drive needed to be "hot swapped" due to failure. Once completed, we powered up the Call Manager through the VM. Call Manager did not come up and stopped with the following error message: kernel panic - not syncing:attempted to kil...

Laurel McDargh · 09-23-2016

We have a couple hundred of the 6921 model. I have searched high and low. Wall phones are critical for us, so when the clip goes, we have to replace the entire phone--not very economical. I have resorted to gluing them--learned my lesson the hard way...

Laurel McDargh · 06-16-2016

Calls come in on the SIP trunk. CTI route point is default. There is a Unity Connection VMail Profile. The call flow is this: Caller calls the cell phone. The cell phone is forwarded to the Desk Phone. Desk Phone rings and used to go to Unity Voicem...

Laurel McDargh · 05-05-2016

I contacted Verizon and learned that they automatically add VoLTE. He removed it from my phone, restarted the phone and did a test call. The number from my desk phone then displayed on my cell phone. So that was the answer. I consulted with my netwo...

Laurel McDargh · 05-04-2016

Thank you Jaime. I will start with the GW debugging tomorrow and will let you know how it turns out.

Laurel McDargh · 12-11-2015

Hi Deepak, I thank you for your insight on my problem. My case was escalated but the technician was too busy to assist today. I will take this up with them again on Monday. Kind regards, Laurel

Member Since	‎10-23-2012 07:00 PM
Date Last Visited	‎08-18-2017 04:27 AM
Posts	51
Total Helpful Votes Received	5

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User Activity

IP Flex Upgrade and cell phones forwarded to desk phones not working

CUCM - Caller ID Question

UCCX CUIC Historical Reports issue

Call Manager - Kernel panic error

Call Manager - Kernel panic error

We have a couple hundred of

Calls come in on the SIP

I contacted Verizon and

Thank you Jaime. I will start

Hi Deepak,