I frequently wonder if it's safe to leave a trace 'on' or if it will affect performance or call processing.    I recently had CCX Engine go into 'partial'.  I shut the service down, and the other node took over and processing was back to normal.  But the MIVR and JTAPI logs were not 'on', so I can't look in those traces for a root cause of the partial service.  If I enable those traces and leave them 'on' will they create any problems?   Is there a resource that will tell me this, or does anyone know? ... View more

How would you go about creating a report on UC equipment?  -- general health and conditions.    I guess we could start with    utils diag test utils dbreplication runtimestate   and that's a start.  What else could we add?   Upcoming certificate expiration dates   NTP status   total phones vs capacity   phones past 'end of life'   licenses used percentage   voicemail disk usage trunk usage vs capacity   uptime   Is there any chance there is some sort of prepared script for the CLI, or in RTMT that does this already?  This seems like something RTMT might already have.    Basically, I'd like to see a report every quarter on each machine (or cluster) that warns me of problems developing, or if everything is just humming along perfectly fine and within specs.  ... View more

All I can find, regarding syslog settings in the CLI command set is this: utils syslog test Which just sends out test Alarms.    Hopefully I'm missing something.  But is there a way to see the syslog settings from the CLI?  I basically want to see the syslog servers set up under here in the GUI: CUCM > Serviceability > Alarms > Configure > Server > Service Group > Service But there are a great many Servers, Service Groups, and Services to check, and I need to do it on many clusters, and this will be a massive amount of clicking, and it will be error prone.    It would be hugely easier if I could build a script one time and paste it into the CLI.    ... View more

I have a decent amount of experience in coding and scripting.  What are the ways I can manipulate Cisco IP Phones remotely?  I'd like to do the following things (for example):   change Alternate TFTP of a large number of phone (some are remote MRA) control phones, such at dialing test numbers view the phones' screens Once I get into it I'm sure there will be other valuable things I discover that are possible, like possibly keeping an eye on the Console Logs or watching the MOS score during calls, etc.    I see SingleWire, PhoneView, and UpLinx, and it appears they are doing pretty much what I'd like to do, but I'd prefer to write my own so I have complete flexibility.    What are these apps using to get to the phones?  Are they using the same protocol?  Is it AXL?    Where can I get started on this?  Is there a developer kit?   Thank you! ... View more

. My first post disappeared after editing .... isn't editing allowed? ? ?! ........ Does anyone know of a table like the following for all Cisco phones?   . I started putting one together but it's turning out to be a lot of work.  And a lot of the current phones don't have EOX dates, so I would need a way to keep it updated.    The most important value is End Of Support, especially if it's in the past.  Compatibility with 11.5 and 12.0 would probably be next important value.    Model Release Date: End-of-Sale Date: End-of-Support Date: Works with CUCM 11.5 Works with CUCM 12 Cisco Unified IP Phone 8941 February 23, 2011 May 31, 2014 May 31, 2019 yes yes Cisco Unified IP Phone 8945 February 23, 2011 March 31, 2016 March 31, 2021 yes yes Cisco Unified IP Phone 8961 November 6, 2009 July 9, 2015 July 31, 2020 yes yes Cisco Unified IP Phone 9951 November 6, 2009 July 5, 2016 July 31, 2021     Cisco Unified IP Phone 9971 November 6, 2009 July 5, 2016 July 31, 2021     Cisco Unified IP Phone 521SG August 11, 2008 April 30, 2010 May 1, 2015     Cisco Unified IP Phone 524SG August 11, 2008 April 30, 2010 May 1, 2015     Cisco Unified Wireless IP Phone 7920 Multi-Charger March 3, 2006 June 8, 2007 June 8, 2009     Cisco Unified Wireless IP Phone 7925G-EX November 6, 2009 October 15, 2016 October 31, 2019         ... View more