I would like to know if a line is "off hook" or if the line is busy.  I am the admin, and would like to reboot the 8851 phone for a variety of reasons (In this particular case to enable bluethooth).  I have googled this a lot, with no info.  How do I...

I would like to have an excel document on my desktop, when I i open it, I want to to automatically go and fetch the current configuration of my switch (4510)   I have been doing IT for 20 years, but only recently started 'doing' the network config an...