Hello, We have Call Manager V11.5 in cluster config.2 VLANs for phones and one VLAN for the Phone VM servers.I'm testing Cisco IP Communicator/Jabber - If the IP address is in one of the phone VLANs it works perfectly but if you use VPN, you would ge...

- Clustered environment and CUCM 11.5.   Long distance call to North America, say 1(XXX)-XXX-1234, rings 6 times and it gets redirected to internal extension which is 1234 (same as last 4 numbers of long distance number). User does receive the call w...

Environment is 11.5 in cluster.   I have been asked to check if its possible to dial by first and last name. Currently, system is setup to accept first name only. If last name is spelled, system returns a message stating no user with that name. Is it...

Unity in cluster, version 11.5.   We have very simple after hours auto answer within Unity with a flat 4 options menu. I have to create secondary menu/tree for two  options from primary menu. I've made custom recordings for primary and secondary menu...