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appreciate there is missed call notification in 11.x - is there any way of getting this working in 10.x (any work around?). Must be for an Auto attendant so ideally for a missed call to a Call handler rather than a user ? Any advice appreciated....T...
we have a AA on Unity that announces something like press 1 for English, 2 for French, 3 for German. Caller makes their selection and the call is transferred to a multi lingual agent in a hunt group. is there any way that the agent can be notified of...
Hello,
we have a customer configured with the following:
R-VMW-UC-FND5-K9CON-ESW-UCFND5UCSS-U-VMW-FND-3-1VMW-UC-FND5-SNS
The 3 year support contract has expired. Does anyone know of an item code that will extend the support contract for another 3 y...
if we have multiple exchange servers (different versions) within different domains and locations (physical regions) and we want to deploy Single inbox - do we need an exchange service for each exchange server or can we use a discover procedure ? if w...
Hi
we are integrating Unity connection with O365 - we do not have direct access to the O365 environment. We are in discussion with the customer regards using a proxy server - is there any more information available regarding using a proxy ? The co...
