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appreciate there is missed call notification in 11.x - is there any way of getting this working in 10.x (any work around?). Must be for an Auto attendant so ideally for a missed call to a Call handler rather than a user ? Any advice appreciated....T...
we have a AA on Unity that announces something like press 1 for English, 2 for French, 3 for German. Caller makes their selection and the call is transferred to a multi lingual agent in a hunt group. is there any way that the agent can be notified of...
if we have multiple exchange servers (different versions) within different domains and locations (physical regions) and we want to deploy Single inbox - do we need an exchange service for each exchange server or can we use a discover procedure ? if w...
Hi
we are integrating Unity connection with O365 - we do not have direct access to the O365 environment. We are in discussion with the customer regards using a proxy server - is there any more information available regarding using a proxy ? The co...
hello i'm trying to install audio text manager to upload wav files to call handlers. I have tried this tool on windows 7, windows 2008 server and also windows 10 and keep getting the same error - see attached.
i never had issues with odbc drivers whe...
