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3925 H323 voice gateway with PRIsCUCM 12.5We're trying to add a new group of DIDs to our environment. We've added at least one 4-digit extension to CUCM as an extension on a phone. In CUCM the gateway is set for the last 4 of the number. We have VoIP...
UCCX 12.0.1 When trying to access Finesse for UCCX we are starting to get a message that the maximum number of licenses has been exceeded. We believe this is being caused by users not logging out of Finesse at the end of their shift. There's a 'Defau...
CWMS On-prem 4.0 We were recently trying to upgrade our CallManager publisher from 11.5 to 12.5. During the upgrade process, the CallManager Publisher (on ESXi) crashed and we had to rebuild it from DRS. Ever since the CallManager Publisher was rebui...
Expressway (MRA) v X12.5.7 Based on a request from our security department, we need to disable TLS v1.0 for MRA on our Expressways. We were able to disable TLS v1.0 globally -- but it still looks like that applies only to SIP but not to MRA. We can s...
Jabber for iOS 12.8iOS 13.3 We've noticed that with the combination of iOS 13.3 and Jabber for iOS 12.8 that if the jabber client is swiped up to be placed in the background on the Apple device that it still rings the iPhone if a phone call comes th...
I was doing the same upgrade from UCCX from 12.5.1 SU1 to 12.5.1 SU3. The 'description' of the files on the Cisco software download site is a little misleading because it references SU2 when you're upgrading from SU1. But if you follow exactly what @...
Updating the Realtek drivers didn't work for us. So we had to keep our Windows 8.1 machines on an older version of Jabber. But at this point we've upgraded our systems to Windows 10 so we've somewhat overcome the issue that way.
Thanks for the links. ... very helpful.Besides using translations for that block of DIDs, would another way be to have the PSTN carrier only send us 4 digits since everything on the CallManager side are programmed to use 4 digits including user exten...
