Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Dialer successfully initiates call on gateway after answering call gets disconnected.
In routing script I have translation route node
To change the routing client from MR to CVP for playing IVR prompt.
Translation route generating label 7171717171
F...
Hi,
this can be possible using DB Lookup Node, where you have to configure external database which contains customer details and you can use this DB Lookup node in your script then you have to put some conditions.
this can be also possible using Wh...
