About d.prasad

d.prasad · 07-19-2023

Hi AllWe have CUAC(Active and secondary) 14.0.1.20-27 on Windows 2012 server. We have been request to migrate the CUAC to new server with latest OS. Can I seek you support if someone has done this kind of activity so i can get some understanding on w...

d.prasad · 05-23-2023

Hi AllI'm trying to setup office 365 calendar integration between WebEx through expressway.Currently expressway is in version 12.5.7 and configured as Cisco WebEx hybrid services. But when I try to setup the exchange server configuration there is no...

d.prasad · 05-14-2023

Hi AllI have a CISCO SIP enabled standalone gateway and Cube terminating SIP trunks from service provider. Can you please help me to setup route incoming calls from cube to sip gateway and outgoing calls from sip gateway to cube.(We do not want to in...

d.prasad · 05-13-2026

@c.georgiou1 You can create a flow variable to store the PIN, then validate the digits entered in the "Collect digit" node against the PIN stored in the flow variable.Just update the condition to use the correct output variable from your Collect Digi...

d.prasad · 05-13-2026

@c.georgiou1 It should be a separate flow, since only supervisors should be able to dial in and change the global variable. If you added it to the main call flow, everyone would have access. The main call flow should include a condition node at the ...

d.prasad · 03-19-2026

Hi @DylGoodman Did you create the user in CUACA under "User Configuration-->Operator Management"?The application user in CUCM is mainly required for configuration in the TAPI client on the Windows server.

d.prasad · 01-22-2026

Hi @clifford-mcglamry The latest version available is 14.0.2.30(CUACA), released on 30th November 2025. The software download is available on https://cisco-ac.arcsolutions.com/.

d.prasad · 01-18-2026

Hi @travail223 First, check that the CTI Route Points are registered with the Call Manager (both Publisher and Subscriber).Add your CTI Route Points to the Application User under “Controlled Devices.”(Make sure to check both application users.).The s...

Member Since	‎05-14-2023 02:02 AM
Date Last Visited	‎06-10-2026 05:46 PM
Posts	38
Total Helpful Votes Received	15

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Moving CISCO Unified attendant Console servers to new Windows servers

Webex control hub integration with office 365

Call routing from CUBE to SIP gateway

Re: WXCC - Supervisor Call flow - Early closure

Re: WXCC - Supervisor Call flow - Early closure

Re: Attendant Console Advanced (CUACA) 12.0.5 Invalid Password Error

Re: Cisco attendant console products for v15

Re: cisco unified attendant console advanced problem