About Mustain

Mustain · 04-19-2021

Thank you for your time. So the call flow is basically like this below. ITSP> CUBE -> CUCM -> UCCX -...

Mustain · 04-18-2021

Problem solved, I changed the DP with a certain pattern. Thank you for saving my day.

Mustain · 04-18-2021

Hello all,Please help, maybe here someone once had the same problem. Currently, when I try to make a...

Mustain · 03-28-2021

Hi Onkar, Sorry, here is the debug output.

Mustain · 03-28-2021

Thanks for your comment,I've actually finished this configuration on the other hand, and I can't see...

Mustain · 03-24-2021

The problem was solved. I tried to uncheck the MTP option on the CUCM SIP Trunk. And some things hav...

Mustain · 03-22-2021

Hi Good People, Hope someone here can help me solve my problem. I have problems with the process of ...

Mustain · 12-20-2020

I've tried this, but it still doesn't solve my problem

Mustain · 12-17-2020

Hi @BalajiSivaraj49175 Thank you for your comment, would you like to provide an appropriate referenc...

Mustain · 12-17-2020

Yes I have compared the two DPs and it looks the same.

Mustain · 12-17-2020

Hi Good People,Please help me to solve my problem. I have a CUBE that works fine for Voice traffic, ...

Mustain · 09-25-2020

Hi Everyone, Please help me to solve the problem with the specific CUCM Device Pool unable to make c...

Mustain · 09-10-2019

Hi Rodrigo, I set to Yes, and I already increase the Timeout value to 20 secs. Thanks, Mustain

Mustain · 09-10-2019

Hi Sean, If I set 12 seconds on my CUCM, but on my UCCX script, I set 20 seconds. Which agent will b...

Mustain · 09-05-2019

Hi Rodrigo, Yes, I think the agent doesn't have enough time to pick up an incoming call. So that why...

Date Registered	‎10-24-2017 09:02 PM
Date Last Visited	‎05-03-2021 10:33 AM
Total Messages Posted	23
Total Helpful Votes Received	10

Re: UCCX Agent Cannot Transfer Calls