Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi everyone, does anyone have experience with integrating CUCM into Verint recording systems? I have a strange problem with the RTP port, from CUCM <> Verint I allow 16384 - 32767 / UDP but I don't know why when I try to capture traffic from FW, it s...
Hello all,Please help, maybe here someone once had the same problem. Currently, when I try to make a call to the Agent via UCCX, the agent can receive the call, but they can't transfer the call to another extension, the transfer button on IP Phone do...
Hi Good People, Hope someone here can help me solve my problem. I have problems with the process of incoming calls (FAX and Voice), but for outgoing calls it is normal. So, the condition is when an incoming call is received with dial-peer 200, for ex...
Hi Good People,Please help me to solve my problem. I have a CUBE that works fine for Voice traffic, and now I'm configuring the T38 protocol to enable the fax service. The problem is FAX can only send/receive faxes if the others are running on SIP to...
Hi Everyone, Please help me to solve the problem with the specific CUCM Device Pool unable to make calls to the NEC PBX. I have checked the firewall and network, but everything is clean. If I make a call with another device pool, it works fine. I hav...
Hi @dstaudt I had the same problem with this, and in the Device Pool, we already had all the CUCM servers. But, the Jabber SDK doesn't register to the secondary server. I have two CUCM clusters, with the same domain, for example, ABC.co.id. The probl...
Thank you for your time. So the call flow is basically like this below. ITSP> CUBE -> CUCM -> UCCX -> CUBE -> CUCM. The call is received by the agent, and then this agent tries to transfer the call to an extension in the same cluster. The problem occ...
