Carlos Peralta Nic
Level 1
Level 1
Member since ‎03-14-2018

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  • 17 Posts
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  • 15 Helpful votes Received
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Al realizar el cambio de MOH en call control group del UCCX  el audio no suena cuando es invocaso con un hold en el script. Me sucedió ese problema y lo solucione de la siguiente manera. Reiniciando todos los CTI port involucrados con el call control...
I need to validate who cut the call the agent or the client  There is some report that gives me that information. necesito validar quien corta la llamada el agente o el clienteexiste algún reporte que me brinde esa información.  Saludos    
hi how are cisco people he problem is when I move to a different computer than a user, we currently have an active directory. when the user is logged into the computer cisco jabber loses the sevice. to solve it I must send from CUCM the certificate t...
Hi. I need help In the report contac service Queue servis level priorit. the repeated service queues appear. Previously make a change in the queue field called "Wrapup Time" and "Automatic Work"     Example of problem    CSQ  name  Queue 1 Queue 1 Qu...
need to monitor outbound calls in finess for user training.   This is possible ?     necesito monitorear llamadas salientes en finess para entrenamiento de usuarios. Esto es posible ?  
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Member Since ‎03-14-2018 02:56 PM
Date Last Visited ‎04-12-2024 12:48 AM
Posts 17
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