Hi,I need to enable CDR reporting, so we can start to track certain type of calls. The issue i have is that ccm1 (publisher) hits around 90-95 CPU usage with the CDR process running, this normaly last for around 5mins then reoccures every 15mins or s...

Hi.Is it possible to move the default BARS file staging location ?The reason for this is that BARS is running out of disk space when building the tar file before moving the file to the network share. And thus this is causing the backup process to fai...

HiCould anyone help on understanding what the FSA regulations are for call recording -i.e. if we started selling over the phone etc, how long are we requied to archive the call for, and is it allways required.I have taken a look at the FSA's website ...