Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I've tried this with a couple of RK EQ codecs with a Quad Cam but the audio is sent to the TV instead of audio output through the QC. I have tried HDMI extenders because of the distance and only the TV would output audio. I then found out that ARC ...
We upgraded our CUCM environment from 10.5.2 to 12.5.1 recently and immediately faced what TAC is investigating as a potential bug. Our situation is we have SIP trunks to the PSTN that include MTP. Our integration with Unity Connection is SCCP. Af...
We have many 8845 phones with Plantronics headsets (CS540 mostly) with the proper EHS cable that before the upgrade to 12.5 would beep in the headset when a call came in. We were using sip8845_65.12-1-1SR1-4 and it worked fine. With 12.5, it no lon...
The 8845 and 8865 phones DO work with Webex Calling, but when you generate the migration license it will have an * next to the Eligible word. That means the phones are not recommended. The MPP firmware does things a little different than enterprise ...
I don't believe it is possible to manage the spaces created in the organization. At least that's what I've been told. None of the reports available in control hub show shared spaces that have been created from what I've been able to find.
Yes, as I mentioned, I know Sound Countrol makes an extender but the problem is it is a good portion of the cost of the Codec and camera. I did receive a quote for one and it was around $3,000. I'm hoping there's a less expensive solution out there...
My understanding is that ARC is what is needed. That provides the "audio return channel" from the receiver to the transmitter (from the codec to the QC). I did get it to work 2 days ago but after I restarted the Codec, it stopped working. The one...
