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Hello Experts, I have upgraded CVP from 10.5 to 11.6 in our lab . All required configurations are completed at it was working fine initially but Now when I make a test call I am getting "please hold while we transfer your call for assistance"message...
Hello Experts ,I am trying to configure two simultaneous media forking from Cisco CUBE to two different end devices (recorder). Please let me know if there is any option to achieve this other than CUBE media proxy.Is it possible to do simultaneous me...
We have upgraded our CVP to version 11.6 but when we make an inbound call it is failing on Send to VRU node . Please find a snippet of logs from VXML GW . 068362: Feb 11 11:13:29.902: processing server rsp msg: msg(B920DE4)URL:http://CVPIP:7000/cv...
Hello Experts , We have an existing UCCE 10.5 solution and recently we upgraded the CVP version to 11.6 . We built new VMs for CVP 11.6 and were trying to integrate it with existing setup hence presently both 10.5 and 11.6 version of CVP exists . cur...
ello Experts , I am trying to use the record voice element feature in CVP as part of a project . The objective is to collect the audio captures from customer. Preferred approach is to detect the silence from customer end instead of customer manually ...
Hi Bill,-does everything like up and good in CVP OAMP, no devices show down/partial? Yes , all components looks up in CVP OAMP -what changed that caused it to stop working (like did you have temp licenses that expired)? No, licenses are not expired. ...
Thank you Janinegraves, it appears to be an issue with the VXML gateway and issue got resolved post Gateway reload. However my existing setup on 10.5 is not working post upgrading the TCL files to 11.6 on Ingress and VXML gateways . Do you know if it...
how do CVP and VXML server show in Ops console (up, down, etc.) - Both are UP-when you deployed the updated files to the gateway, did you load them? - I didnt re-load the gateway . I used audio-prompt load command.-did you make changes to the ingress...
