I'd like to create a system that plays a Personal Recording before forwarding the call to Hunt pilot. I can't see a way in CUCM to pass the call onto a directory numbe on CCM rather than a CUCM user/callhander/directory handler etc...
I've got the following setup in CCM 7.1.5Advertised number 2222 > Hunt Pilot 6601 > Hunt List > Line Group > Extensions | \ Voicemail on 6602 \Voicemail on 2222The procedure is, callers call 2222. Out ...
It kinda looks like you should use Transfer Rules as that allows transfer to an extension outside of Unity but I don't understand how you implement them.
I'd rather not rely on Caller Input. The After Greeting action doesn's seem to have an option to just transfer to a directory number on CUCMAfter Greeting Call Action - Hang Up; Restart; Greeting; Route From Next Call Routing Rule; Take Message Cal...
Lots of acronyms there! Am I right in thinkingCUC = Cisco Unity ConnectionCUE = Cisco Unity ExpressUCCX = Unified Contact Communications Centre ExpressCUCCE = Unified Contact Communications Centre EnterpriseOK, We have Unified CM 7.1.5 and Unity Con...
A slight changed of required spec made it a lot easier, no voicemail are required to be left out of hours. In fact after getting abetter understanding the final setup is very simple.In CUCM I created an Open Schedule Calls to main number (2222) are e...
