hello, we are trying to implement the extend and connect feature on ccx System version: 12.5.1.10000-31 (ES03-93)and having a hard time finding in the documentation what is the application that allows agents to log and set phone number they would lik...

Hello, I am trying to determine if we should look into how many PRI's we currently have to make surethey are consistent and able to handle a large influx of callers in a uccx que since we are looking tosetting up a larger que.My question is essential...

Hello, Would deploying a Cisco IM & Presence Server require any extra licenses? apart from the normal call manager licenses.thanks