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I am trying to create a script which when callers call they will be routed to an available agent If all the agents are busy "please stay on the line" prompt will be played After 30 seconds " your call is important to us, you may also leave a message ...
Hi I'm changing my unity connection to another hardware box, I have the same software versions installed.When I try to backup my existing server, it does not backup "UnityDirDBBackUp.sql" & "UnityMbxDB1BackUp.sql". This is the Backup log.8/17/2006 1...
Hi,I have a unity connection server send notifications to my customers personal email, the notification shows the link to the PCA inbox, but shows the hostname -----------------------------------------------------EXAMPLE:--------From: UnityConnection...
Hi,I am trying to test a CallManager 5.0.2 system on linux and after install I'm not able to activate the services.It asks for a license file.Is there a demo license like we have for Unity.Please help!!!JoelCCVPAT&T
Hi Gogasca,Thanks a ton for your quick response, the microsoft bug helped me a lot, also the problem was solved as soon as the CCM4.1.3sr3a was installed, but I still made sure I checked your points.Thanks!!JoelAT&T
Shankar,Thanks, I've taken care of the strip digits part.My question was in the US the standard Outside access code is 9, I wanted to know if there is a standard access code in India, because I've seen people using 0 or 8 as the access code when I us...
Aman,I din't understand what you mean by Closed user group, Are you talking about the legalities of using PSTN to make international calls. Please explain.Joe
