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I am trying to test ECE 12.0 Interaction APIs with Postman. There are three classifications I see in the API documentation. Login and Logout APIs Interaction APIs Asynchronous Messaging APIsIf I log in with the Administration User of any other define...
We have developed a custom wrap-up gadget with a search bar. I want to hide or at least disable the default wrap-up gadget on Finesse layout.
From the first look, what I knew is, we cannot disable it as the wrap-up gadget is the part of the header...
I am looking for an interface to get the list of connected phones in a line group. I want to see how many phones are logged in/ connected in a particular line group/ hunt group of CUCM.
On Cisco DevNet, I read we can query such information using AX...
I have developed a custom wrap-up gadget with a search bar. I want to hide or at least disable the default wrap-up gadget on Finesse layout.
From the first look, what I got to know is, we cannot disable it as the wrap-up gadget is the part of the ...
Maybe it is too late to write here. Hope it will help someone else; I got a hint from the reply by @dekwan and followed the Finesse Java Script Library documentation. I am able to get the callType, callState and callVariable value in handleNewDialog....
Hi Tauqeer,
You can create a custom action element by implementing ElementInterface. Here are the steps.
Create a new Java Class and extend it from ActionElementBase. Implement ElementInterface to tell CVP that this is an element. Overwride get...
Thanks @aakozlov85 for the reply. Yes, I can see the "MembersAvailable" in RTMT tool.
The reason I am trying to do this through Cisco AXL (SOAP APIs) because I want to display logged-in users in a Finesse gadget. For gadget I will need a API or dat...
