We have developed a custom wrap-up gadget with a search bar. I want to hide or at least disable the default wrap-up gadget on Finesse layout.
From the first look, what I knew is, we cannot disable it as the wrap-up gadget is the part of the header gadget which contains the call variables + call controls etc. If we disable this gadget, it will disable the call controls and variables data etc. as well.
I was thinking if it is possible to disable or hide wrap-up gadget (drop-down and button or at least drop-down) from source code (CSS/ HTML).
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I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>