About victor.ortizDD

victor.ortizDD · 03-01-2018

Hello community,I have been looking through the database schema guide and uccx historical documentation but I have found nothing about my problem.I just want to know how does sp_csq_interval defines what is an handled or abandoned call.Here is a simp...

victor.ortizDD · 01-16-2018

Hello ccx reporting community, For one of our customer using in the past unify contact center,they ask us to create customized report in specific format which is quite simple but it looks quite impossible to do with the cuic standalone solution. I...

victor.ortizDD · 11-14-2017

Hello community,I have a question regarding the Informix nvl() function which seems to react strangely on a cuic Server Version11.5(1) build 1 (11_5_1_10000_86) when creating a simple query, as example: select NVL( MAX(CASE WHEN APPLICATIONNAME='VK...

victor.ortizDD · 02-27-2024

Hello, Yes for sure you have to tick the logged into HuntGroup on all devices associated to that DN.

victor.ortizDD · 09-09-2023

Hello, Just a tip, modify slightly the name and description of the Standard Common Phone Profile and save it. And it will work. Have a nice day.

victor.ortizDD · 03-29-2018

Hi to all , ok so the only possibility would be to cast the value into nvarchar and replace the dot into comma. replace(cast(value_as_decimal as nvarchar(10)),'.',',') If someone else has another possibility that would be great to share with us....

victor.ortizDD · 03-23-2018

Hi, As I am facing the same issue. Did you a possibility to change that on the cuic or did made a Change finally on the SQL part ? Many thanks for your help.

victor.ortizDD · 03-15-2018

Hi Meyyappan Velu,This is great and confirms that my logic was wrong initially.Many thanks for your great help.Have a fantastic day.

Member Since	‎03-03-2015 08:46 AM
Date Last Visited	‎12-03-2024 12:01 AM
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Can someone please explain me how does sp_csq_interval consider handled /abandoned calls?

Ccx reporting for internal calls

nvl

Re: SNR not working with hunt group

Re: CUCM 12.5.1SU2 upgrade to SU3 failing dataBase sanity check preUpg

Re: CUIC / Report Definition / Fields Custom Format

Re: CUIC / Report Definition / Fields Custom Format

Re: Can someone please explain me how does sp_csq_interval consider handled /abandoned calls?