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Hello - Does anybody know what the procedure is to get Cisco IP Phones RMA'd? I have found out that one of our teams has been hiding IP phones that no longer work for the past two months because of various issues with the phones. I updated the firm...
I just need some opinions on what the best hardware would be for a possible upcoming project. Basically the current environment is 2 core switches (3560-24), with 13 switches for IP phones (3560-48PS). We are looking at expanding to 20 3560-48PS sw...
Does anyone here know if it is standard for Cisco Supervisor Desktop (version 7.2.1.00) to flash the agent data for a team? Basically what is happening is that when you use supervisor to monitor the team, all of the members on the team seem to flash...
Hello - We have run inot some strange behavior with out Unity server and I need some help. What is happening is that when people call in, they can leave voice messages but the person they are leaving it for does not get notified. I checked the MWI ...
We are getting ready to setup a test environment for our phone system (CCM 4.1.3 with IPCC 4.1). What I need to know is do I need to set this up completly isolated from the production environment or would I be able to use the current architecture? ...
After opening a TAC case on this, we found that it was actually an issue with the machines that the folks running Cisco Desktop Agent were using. Out agents were all using thin clients. Sice the newer version of CAD was larger than the previous ver...
After your reply I did look into the 3750 series and they have some pretty good features, thank you for the heads up on that series. I have a question about using these, in order to get all 20 3560-48PS switches connected with redundant connections ...
David - there is no firewall other than windows on any of the desktops we are talking about. And we have CTIOS but we are not using the CTIOS desktop and supervisor software, we are using Cisco Agent Desktop and Cisco Supervisor Desktop.
Hi David - the answer to your question is no, all of the machines that our supervisors are using are running Windows XP SP2. I have a test machine that is running Vista and it shows the same behavior which is one of the reasons I think it's supervis...
The issue was caused because of a lack of disk space on the Unity server. I just wanted to post the resolution in case at some point someone runs into this thread researching a similar issue.
