Dear team, we have requirement as below, customer will call to one toll free number and call will hit cucm via gateway and 7 am to  4 pm calls will be routed to agents and the requirement is from 5 pm to 10 pm the call should be forward/ routed to an...

dear team, We have requirement of implementing cisco call manager and microsoft team integration , i have read bout Microsoft team direct connect and the integration is achived through ,can you help me with more information on this please  regardsbal...

Dear team,     Cutomer is looking for following report.is it psoosible to pull these report in  ccm and imp   Usage reportHow many people use the Jabber application?Who actually uses Jabber ?Frequency of usage and access regards bala

Dear team,   we have one of the customer moved from unrestricted to restricted image due to security reasons  by fresh build ie fresh installation  of 11.X and exported the data from  the old system which is unrestricted.after migrating to  this plat...

dear all   We are planning to configure the cisco gateway E1 with mgcp protocols, however during srst we have both sip and sccp phone to support survival. I have configure mgcp fallback , sip srst .during srst  everything works as expected ,but when ...