Hello guys,I'm facing some uncommon issues on the Supervisior GUI. The graphic presentation of the Agent Vs Team is showing wrong. I have the whole graph for the Team in red or blue, but the Agent is in right colors.Has anyone face the same issue?
Hey guys,I will lose my mind with this web-application. In my environment I have setup to use 0 as prefix before digits so the call will go out.The question is where to setup this in the Click to call app. When I will find a digit on the web site or ...
Hello guys,I'm facing major issue with Call manager. Some days ago I got this automatic reboot on my CCM. Anyone have faced the same issue? As far as I know noone did access my CCM and only this 2 services were restarted. - Callmanager app - CTI mana...
Hello dear friends,i have one question on the subject described up. On 2821 router I have SIP to SIP connection to my ISP and we are planning to add on this router new ISDN card that will come active when the SIP connection goes down.Can you please p...
Hello Rob!Nice replay I have to say. But let me ask you this question about call record that i'm facing atm during the deployment..I've enabled the Call Record buttons for the Agents inside the Desktop Administrator -> Workflow Groups -> Interfaces. ...
Hello minkdennis!Yes regarding on Call manager. I have problem with application and *.pdf because those keys that should be in windows regex does not exist (some "+" dialing rules).Ok you said that you setp app. rules but when will they work? How do ...
Iventurini as I've said up I'm using MGCP combined with SRST mode. This means that dial-peer is here not an option?Can you maybe tell me or give me an example how to configure this on CUCM (MGCP). And how does CUCM knows when the connection to primar...
Great iventurini, you are making my life easier :-)Hmm, I will post configuration tomorrow when I'll be at customer side.When you configured dial-peer preference between two ISDN E1 lines, did you have to change anything on CUCM? Or configuration on ...
Yes mr. Iventurini this was very helpful, but I have to add one more question to this. Do you have to configure anything on CUCM? Or it is enought to add "preference" on router? Router is smart enought to forward all calls on other backup if the prim...
