milind_008
Level 1
Level 1
Member since ‎09-06-2018
‎06-24-2020

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  • 9 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 0 Helpful votes Received
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Hello, User requested to receive voicemail emails on a shared email address. I've checked on Unity server but only found the option to add end user in Distribution list. I manually added an end user with the requested shared email, added this user in...
Hello,Few users have reported voicemail emails not coming through Outlook anymore.I've tried to clear previous messages, re-create user profile in unity also checked all below steps:++ Checked general SMTP server configuration. >> all good++ Checked ...
Hello,One user has requested his colleague and himself should receive voicemail notification email on a support helpline number. I've configured the support number in system call handler in Unity Connection and associated the Distribution list contai...
Hello Members, How do I refresh the address book in Finesse for a particular team? The problem agents are facing is that they are not able to transfer the calls to one of the agents as his name doesn't show up when they click "Consult" option.I've tr...
Hi,   One of the user's deskphone 7940 is not receiving any external calls, phone is not at all ringing but calling party can hear the ringback tone.  I matched the directory number settings with the working phone and also tried replacing the IP phon...
Community Statistics
Member Since ‎09-06-2018 05:07 AM
Date Last Visited ‎06-24-2020 12:39 AM
Posts 9
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