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I am looking to limit the number of simultaneous sessions to a single call handler. I have a CTI Port with busy trigger set to one and this is forwarded to unity however I am allows to make more that 1 call simultaneously. Thank you
One of our users requires an inline amplifier due to hearing issue. Cisco recommends either Clarity HA-40 Inline Amplifier for Corded Phone or Plantronics EHA40 Inline Amplifier as is EOL. Our supplier is unable to source either of them. Can anyon...