About Zepster44

Zepster44 · 10-18-2019

Hopefully this should be an easy solution. Our physical office network connects to 2 C3560x switches. When you plug in an ethernet cable to any computer (Mac, Linux, Windows) the network connection shows up as BTA-TEMP. I am trying to find where I...

Zepster44 · 07-31-2019

Is there a place within the WebEx Control Hub to change how transferred calls are handled? Right now, our receptionist will transfer an external call to someone inside the company, and instead of it showing the person's caller ID, it shows the recep...

Zepster44 · 05-21-2019

My internal users want to be able to dial 0 for the operator on their phones. We are using 4 digit extensions to dial inside the company and I was wondering if there is a way to assign 0 to an internal extension in Control Hub?

Zepster44 · 05-20-2019

We are currently running through WebEx Control Hub, 8865 phones, going through a Cisco Catalyst 3560-X Series PoE+ switch. I am trying to get the 8800 Key Expansion Module to work with the 8865 and still have had no success. The phone will see the ...

Zepster44 · 03-21-2019

I am trying to set up a Cisco 8800 KEM with an 8865 phone. I know with the old CUCM, you could create a template and push it to the key expansion module, but, with Control Hub, I see the KEM is attached but can't do anything with it. When its plugg...

Zepster44 · 10-18-2019

I am still in the process of trying to figure out where this is coming from. I contacted the company that owns our router for the fiber coming in and they said that this is something they can change. I told them if it shows BTA-TEMP to please chang...

Zepster44 · 07-12-2019

Exactly. And as a new user, I had no idea, so, the documentation would be good to update for the KEM explaining this especially for newbies.

Zepster44 · 07-11-2019

Thank you for responding so fast. When I posted my initial message back in February, nobody responded. I posted 3 other times and 1 person responded, but, with no solution. My whole issue was that the phones and phone system were all new installs. ...

Zepster44 · 07-11-2019

From what I can tell, there is no way to do this. The best bet is to set up the speed dial buttons on everyone's phone to the extension of the operator.

Zepster44 · 07-11-2019

Just in case anyone is ever caught in a similar situation, it turns out that the 8800 KEM doesn't show anything on it until you fill all your speed dial slots up on the phone it is plugged into. It took me 5 months to get this answer, because nobody...

Member Since	‎02-20-2019 06:55 AM
Date Last Visited	‎10-25-2019 12:02 AM
Posts	14
Total Helpful Votes Received	2

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User Activity

Lan Name

WebEx Control Hub external caller ID not showing when transferred

Webex Control Hub - internal users dial 0 for operator

Unable to use 8800 Key Expansion Module

Cisco 8865 with Cisco 8800 Key Expansion Module in Webex Control Hub

Re: Lan Name

Re: Install a Key Expansion Module on the Cisco IP Phone 8800 Series Multiplatform Phones

Re: Install a Key Expansion Module on the Cisco IP Phone 8800 Series Multiplatform Phones

Re: Webex Control Hub - internal users dial 0 for operator

Re: Unable to use 8800 Key Expansion Module