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Hopefully this should be an easy solution. Our physical office network connects to 2 C3560x switches. When you plug in an ethernet cable to any computer (Mac, Linux, Windows) the network connection shows up as BTA-TEMP. I am trying to find where I...
Is there a place within the WebEx Control Hub to change how transferred calls are handled? Right now, our receptionist will transfer an external call to someone inside the company, and instead of it showing the person's caller ID, it shows the recep...
My internal users want to be able to dial 0 for the operator on their phones. We are using 4 digit extensions to dial inside the company and I was wondering if there is a way to assign 0 to an internal extension in Control Hub?
We are currently running through WebEx Control Hub, 8865 phones, going through a Cisco Catalyst 3560-X Series PoE+ switch. I am trying to get the 8800 Key Expansion Module to work with the 8865 and still have had no success. The phone will see the ...
I am trying to set up a Cisco 8800 KEM with an 8865 phone. I know with the old CUCM, you could create a template and push it to the key expansion module, but, with Control Hub, I see the KEM is attached but can't do anything with it. When its plugg...
I am still in the process of trying to figure out where this is coming from. I contacted the company that owns our router for the fiber coming in and they said that this is something they can change. I told them if it shows BTA-TEMP to please chang...
Thank you for responding so fast. When I posted my initial message back in February, nobody responded. I posted 3 other times and 1 person responded, but, with no solution. My whole issue was that the phones and phone system were all new installs. ...
From what I can tell, there is no way to do this. The best bet is to set up the speed dial buttons on everyone's phone to the extension of the operator.
Just in case anyone is ever caught in a similar situation, it turns out that the 8800 KEM doesn't show anything on it until you fill all your speed dial slots up on the phone it is plugged into. It took me 5 months to get this answer, because nobody...
