Hi, we've just turned on the transcription service in Webex, and a couple of staff have asked me if this would allow us to create transcriptions for old meetings.I've found that I can start recording a new meeting, then share my screen, then start pl...

Hi, the Webex Room 55 in the office of one of our execs is having a problem - when they are joined to a MS Teams meeting via Pexip, the feed intermittently freezes in video and audio, and then when it unfreezes the audio is sped up, as though it is o...

Hi, we have a couple of users (one of which is myself) who are unable to log in to Jabber, getting the error "Cannot communicate with the server" at the Sign In window. We've both recently had our main directory line deleted and recreated with new nu...

Hi, we are currently using Finesse and Jabber for calls to our organisation's IT Service Centre. When an agent receives a call, they'll see a message saying that they have an incoming call from the Service Centre, but neither the Finesse browser wind...

Hi, I trying to create a button on the Touch 10 attached to a Webex Room 55. I created a button in the UI Extensions configuration and gave it the ID "standby_button". I then created a macro with the following script:const xapi = require('xapi');xapi...