Thank you Gaurav and Rober for your suggestions and I apologize for your late response. But they did not help in pointing me in the right direction to get it resolved. However, an ex-co worker (Francis G.) was able to give me some good advice. Reset/Restart the Annunciator. This seemed to solve the issue.
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WIERD ONE HERE!!!! When I call in and try to get to any extension via the Auto Attendant I don't here a ring tone while on the other end it is actually ringing. I'm sent to VoiceMail after 21 rings....so throughout that time all I hear is silence until the other person picks up. I got some progress by changing a "regular Transfer" to a "supervised Transfer" and this way I hear music but not the actual ringing. Can anyone shed any light on this?????
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