Member since ‎11-15-2006

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  • 11 Posts
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  • 15 Helpful votes Given
  • 3 Helpful votes Received
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Hi,Just upgraded a customer from CCX 3.5 to 7.0 Enhanced. They claim that on their old version of CAD, they didn't need to enter a 9 (needed for an outside line) when using the make call button on CAD.I think there may have been this setting on the o...
Hi,My customer has just been upgraded from CCX 3.5 to 7.0 Enhanced.They claim that on the old server in CAD, the real-time report that the agents could view used to refresh in real-time, however the new install only refreshes every 10 seconds. Does a...
Problem Details: I am trying to return a value from a DB" database which the DB Get step believes is a java.sql.timestamp type.I have tried creating a variable of this type; there are none as default in the drop down list and as per the script edit...
I have a vpn set up for home workers to vpn to the office to connect the IP Communicator to the Call Manager. They are able to have conversations over their IP Communicator with other IP Phones based in the office and external phones, eg. a mobile ph...
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Member Since ‎11-15-2006 07:35 AM
Date Last Visited ‎02-05-2024 12:29 AM
Posts 11
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