About hjiang123

hjiang123 · 08-08-2021

Help!I know it's a long shot but I was wondering if anyone had similar issue in CUEAC?Our receptionist this morning complained they couldn't login into attendant console.After investigating, it turns out, the "ARC CTI Server" windows service on the s...

hjiang123 · 08-09-2021

Thanks again,In regards to that we're running windows 2012 R2 but may be related. Local windows firewall is turned off and there's no firewall between Arc server and CUCM as they're both contained within the same subnet. Thought, we might try test an...

hjiang123 · 08-09-2021

Thanks Roger. I've checked the app user credentials on CUCM. No changes there.We also decided to restart CTIManager service in CUCM just in case, however to no avail.The only error msg that seems to be related to the problem is the below exception fr...

Member Since	‎04-15-2012 05:53 PM
Date Last Visited	‎08-11-2021 12:03 AM
Posts	4
Total Helpful Votes Received	10

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Help! Arc Con. Attendant - CTI Manager service cannot be started

Re: Help! Arc Con. Attendant - CTI Manager service cannot be started

Re: Help! Arc Con. Attendant - CTI Manager service cannot be started