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Hi all,I'm playing on a customization of cms usage for a customer.I created a cospace via api than i can login via web app passing cospace id and password via get parameter in the url: https://<mydomain>/?id=<cospaceid>&passcode=<playntextpassword>...
Hi all,I need to do a Place Call step to multiple mobile phone simultaneously.Which is the best approach?I have my numbers stored in a String and i was thinking to split them in an array as suggested here https://community.cisco.com/t5/contact-center...
Hi all, in a uccx i need to do a "Call Consult Transfer" to a multiple mobile phone destination until the first pick up.Is it possible with ccx editor or i need to create a line group on the fly trough axl on CUCM (i hope that this is possible but i...
Hi All,I need to write a CallDuration and other parameters of a call starting with a CallRedirect to an external database thorugh REST CALL.I'm new to uccx and i can't understand how to get CallDuration (and other call parameters) after CallRedirect ...
Thanks @Anthony Holloway for this solution.Now is working as expected and it is in production.Just one more question:Is there a way to stop execution of triggerd app when an event occurs?At the moment if someone answer i do a Call Redirect step to th...
Nice tricks, thanks.But i prefer to follow @Anthony Holloway way with trigger application.I don't know the mobile phone number in advance and i take them trough a rest call.I've try to create RDs on the fly as described before using AXL but I prefer...
Thanks for this suggestion, is the direction I'm trying to follow.When someone answer I would ask him/her a confirmation via a Menu and I would connect this contact to the triggering contact who start this script using a conference now (or other conf...
Thanks for this answer.I'm doing IT at the moment (i need to call 40 mobile numbers so i create an HP with HL , LG who contains 4 line with 10RD each), but i need the same remote destination to be called on different internal extension and (i don't k...
